Refunds Policy for Boutiq Switch Disposable

At Boutiq, we strive to ensure your complete satisfaction with every purchase. However, we understand that sometimes issues may arise. Please review our refunds policy below to understand your options and how we handle refunds for Boutiq Switch Disposable products.

Eligibility for Refunds

To be eligible for a refund, the following conditions must be met:

  1. Defective Products: If your Boutiq Switch Disposable device is defective or malfunctions upon arrival, you may qualify for a refund or replacement.

  2. Unopened and Unused: The product must be in its original packaging and unused.

  3. Proof of Purchase: You must provide a valid receipt or order confirmation.

Non-Refundable Items

The following items are not eligible for refunds:

  • Products that have been opened, used, or damaged after delivery.

  • Products purchased from unauthorized retailers or third-party sellers.

  • Any product returned without prior approval from our customer service team.

How to Request a Refund

  1. Contact Us: Reach out to our customer service team within 14 days of receiving your order. Provide your order number, proof of purchase, and a detailed explanation of the issue.

  2. Approval: Once your request is reviewed and approved, we will provide instructions for returning the product.

  3. Return Shipping: You are responsible for return shipping costs unless the product is defective or the return is due to an error on our part.

  4. Inspection: Upon receiving the returned product, our team will inspect it to verify eligibility for a refund.

Refund Processing

  • PayPal, Zelle, and Apple Pay: Refunds will be issued to the original payment method within 7-10 business days after approval.

  • BTC (Bitcoin): For purchases made with Bitcoin, refunds will be issued in USD equivalent based on the exchange rate at the time of refund.

Exchanges

If you prefer an exchange for a defective product, we will ship a replacement at no additional cost once the returned item is received and inspected.

Contact Us

For any questions or assistance with refunds, please contact our customer service team at sales@boutiqswitchdisposable.com .We are here to help!

Thank you for choosing Boutiq. We value your trust and are committed to providing you with the best possible experience.